In some cases, an order may be cancelled for one of the following reasons:. If your order is cancelled, you will receive a confirmation email with further details. You will not be charged for a cancelled order. If a payment was already authorized, th

<p id="isPasted"><span style="font-size: 16px;">In some cases, an order may be cancelled for one of the following reasons:</span></p><ul style="list-style-type: circle;"><li style="font-size: 16px;">The item is no longer available</li><li style="font-size: 16px;">There was an issue processing the payment</li><li style="font-size: 16px;">The shipping address provided is incomplete or incorrect</li><li style="font-size: 16px;">The order was identified as a duplicate</li></ul><p><span style="font-size: 16px;">If your order is cancelled, you will receive a confirmation email with further details.</span></p><p><span style="font-size: 16px;">You will not be charged for a cancelled order. If a payment was already authorized, the amount will be automatically released in accordance with your bank&#x2019;s processing times.</span></p><p><span style="font-size: 16px;">If you need additional support, please contact us&#xA0;</span><span style="font-size: 16px;"><a href="https://us.dockers.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact"><strong><u>HERE</u></strong></a></span></p>

Why was my order cancelled?

Orders are processed within 15 minutes after they are placed. Once your payment details and shipping address have been verified and item availability has been confirmed, your order will be prepared for shipment. For further shipping information, plea

<p id="isPasted"><br>Orders are processed within 15 minutes after they are placed.</p><p>Once your payment details and shipping address have been verified and item availability has been confirmed, your order will be prepared for shipment.&#xA0;</p><div data-block="true" data-editor="10io6" data-offset-key="b483v-0-0" id="isPasted"><div data-offset-key="b483v-0-0"><span data-offset-key="b483v-0-0"><span data-text="true" style="font-size: 16px;">Once your <strong>order&#xA0;</strong></span></span><span data-offset-key="b483v-0-1"><span data-text="true" style="font-size: 16px;"><strong>has been shipped, you will receive a shipping confirmation email</strong></span></span><span data-offset-key="b483v-0-2"><span data-text="true" style="font-size: 16px;">. This email will include a tracking number and a link to the courier&apos;s tracking page with more information related to specific delivery times.</span></span></div></div><div data-block="true" data-editor="10io6" data-offset-key="32g01-0-0"><div data-offset-key="32g01-0-0"><span data-offset-key="32g01-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="10io6" data-offset-key="8v417-0-0"><div data-offset-key="8v417-0-0"><span data-offset-key="8v417-0-0"><span data-text="true" style="font-size: 16px;"><em>Please note: It may take&#xA0;</em></span></span><span data-offset-key="8v417-0-1"><span data-text="true" style="font-size: 16px;"><em>3-5 business days to receive the tracking information</em></span></span><span data-offset-key="8v417-0-2"><span data-text="true" style="font-size: 16px;"><em>.</em></span></span></div><p><br></p><div data-block="true" data-editor="10io6" data-offset-key="4cgpe-0-0" id="isPasted"><div data-offset-key="4cgpe-0-0"><span data-offset-key="4cgpe-0-0"><span data-text="true" style="font-size: 16px;">Business days are Monday&#x2013;Friday, excluding U.S. federal holidays. Orders shipping to Hawaii may require additional delivery time.</span></span></div></div><div data-block="true" data-editor="10io6" data-offset-key="fl3ad-0-0"><div data-offset-key="fl3ad-0-0"><span data-offset-key="fl3ad-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="10io6" data-offset-key="843re-0-0"><div data-offset-key="843re-0-0"><span data-offset-key="843re-0-0"><span data-text="true" style="font-size: 16px;">*Business days are Monday-Friday, excluding federal holidays within the United States. Orders placed after the cutoff time are processed and shipped the next business day.</span></span></div></div></div><div data-block="true" data-editor="10io6" data-offset-key="f4eq2-0-0"><br></div><p>For further shipping information, please refer to our <a href="https://dockers.gorgias.help/en-US/shipping-options-6540520?isEmbedded=true"><strong><u>Shipping Options FAQ</u></strong></a></p>

When will my order start processing?

If you receive a damaged item or notice that something is missing from your order, please contact us as soon as possible via our Contact Form. Our team will review your request and assist you accordingly. If you are not satisfied with the items recei

<p id="isPasted">If you receive a damaged item or notice that something is missing from your order, please contact us as soon as possible via our <a href="https://us.dockers.com/pages/help-center?hcUrl=%252Fen-US%252Fcontact"><strong><u>Contact Form</u></strong></a>. Our team will review your request and assist you accordingly.</p><p>If you are not satisfied with the items received, you may return them within 30 days of delivery in line with our <a href="https://dockers.gorgias.help/en-US/what%25E2%2580%2599s-your-return-policy-6414983?isEmbedded=true"><strong><u>Return Policy</u></strong></a>.</p><p>For further details, please visit our <a href="https://dockers.gorgias.help/en-US/articles/returns-and-exchanges-415826?isEmbedded=true"><strong><u>Returns section</u></strong></a>.</p>

Order arrived damaged / order missing items

To learn more about returns, please visit the Return Policy.

<div data-offset-key="8qbh4-0-0"><span data-offset-key="8qbh4-0-0"><span data-text="true" style="font-size: 16px;">In an effort to get you your products as fast as possible, <strong>we&#xA0;</strong></span></span><span data-offset-key="8qbh4-0-1"><span data-text="true" style="font-size: 16px;"><strong>cannot change your shipping addres</strong></span></span><span data-offset-key="8qbh4-0-2"><span data-text="true" style="font-size: 16px;"><strong>s</strong> after your order is placed. We also <strong>will not</strong></span></span><span data-offset-key="8qbh4-0-3"><span data-text="true" style="font-size: 16px;"><strong>&#xA0;be able to cancel or modify orders</strong></span></span><span data-offset-key="8qbh4-0-4"><span data-text="true" style="font-size: 16px;"> once they&apos;ve been placed.</span></span></div><div data-block="true" data-editor="698ge" data-offset-key="f4hbv-0-0"><div data-offset-key="f4hbv-0-0"><span data-offset-key="f4hbv-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="698ge" data-offset-key="ckuqk-0-0"><div data-offset-key="ckuqk-0-0"><span data-offset-key="ckuqk-0-0"><span data-text="true" style="font-size: 16px;">If you&#x2019;re not completely satisfied, you can return your </span></span><span data-offset-key="ckuqk-0-1"><span data-text="true" style="font-size: 16px;">unworn and unwashed item within 30 days of purchase </span></span><span data-offset-key="ckuqk-0-2"><span data-text="true" style="font-size: 16px;">once you receive your order. We do not accept returns of final sale items.</span></span></div><p><br></p><p><span data-offset-key="ckuqk-0-2"><span data-text="true" style="font-size: 16px;">To learn more about returns, please visit the </span></span><span data-offset-key="ckuqk-0-2"><span data-text="true" style="font-size: 16px;"><a href="https://dockers.gorgias.help/en-US/what%25E2%2580%2599s-your-return-policy-6414983?isEmbedded=true"><strong><u>Return Policy</u></strong></a></span></span><span data-offset-key="ckuqk-0-2"><span data-text="true" style="font-size: 16px;">.</span></span></p></div>

Can I edit / change my order?

<div data-offset-key="8qbh4-0-0" id="isPasted"><span data-offset-key="8qbh4-0-0"><span data-text="true" style="font-size: 16px;">In an effort to get you your products as fast as possible, <strong>we&#xA0;</strong></span></span><span data-offset-key="8qbh4-0-1"><span data-text="true" style="font-size: 16px;"><strong>cannot change your shipping addres</strong></span></span><span data-offset-key="8qbh4-0-2"><span data-text="true" style="font-size: 16px;"><strong>s</strong> after your order is placed. We also <strong>will not</strong></span></span><span data-offset-key="8qbh4-0-3"><span data-text="true" style="font-size: 16px;"><strong>&#xA0;be able to cancel or modify orders</strong></span></span><span data-offset-key="8qbh4-0-4"><span data-text="true" style="font-size: 16px;"> once they&apos;ve been placed.</span></span></div><div data-block="true" data-editor="698ge" data-offset-key="f4hbv-0-0"><div data-offset-key="f4hbv-0-0"><span data-offset-key="f4hbv-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="698ge" data-offset-key="ckuqk-0-0"><div data-offset-key="ckuqk-0-0"><span data-offset-key="ckuqk-0-0"><span data-text="true" style="font-size: 16px;">If you&#x2019;re not completely satisfied, you can return your </span></span><span data-offset-key="ckuqk-0-1"><span data-text="true" style="font-size: 16px;">unworn and unwashed item within 30 days of purchase </span></span><span data-offset-key="ckuqk-0-2"><span data-text="true" style="font-size: 16px;">once you receive your order. We do not accept returns of final sale items.</span></span></div><p><br></p><p><span data-offset-key="ckuqk-0-2"><span data-text="true" style="font-size: 16px;">To learn more about returns, please visit the </span></span><span data-offset-key="ckuqk-0-2"><span data-text="true" style="font-size: 16px;"><a href="https://dockers.gorgias.help/en-US/what%25E2%2580%2599s-your-return-policy-6414983?isEmbedded=true"><strong><u>Return Policy</u></strong></a></span></span><span data-offset-key="ckuqk-0-2"><span data-text="true" style="font-size: 16px;">.</span></span></p></div>

Can I cancel my order

You can also find your order information in the "Your Account" section, under "orders".

<div data-block="true" data-editor="du8sb" data-offset-key="amrub-0-0" id="isPasted"><div data-offset-key="amrub-0-0"><span data-offset-key="amrub-0-0"><span data-text="true" style="font-size: 16px;">Once your order </span></span><span data-offset-key="amrub-0-1"><span data-text="true" style="font-size: 16px;">has been shipped, you will receive a shipping confirmation email</span></span><span data-offset-key="amrub-0-2"><span data-text="true" style="font-size: 16px;">. This email will include a tracking number and a link to the courier&apos;s tracking page with more information related to specific delivery times.</span></span></div><p><br></p><p><span data-offset-key="amrub-0-2"><span data-text="true" style="font-size: 16px;">You can also find your order information in the<strong>&#xA0;&quot;</strong></span></span><span data-offset-key="amrub-0-2"><span data-text="true" style="font-size: 16px;"><a href="https://us.dockers.com/account/login"><strong><u>Your Account</u></strong></a><strong>&quot;</strong> section</span></span><span data-offset-key="amrub-0-2"><span data-text="true" style="font-size: 16px;">, under &quot;orders&quot;.</span></span></p></div><div data-block="true" data-editor="du8sb" data-offset-key="5held-0-0"><div data-offset-key="5held-0-0"><span data-offset-key="5held-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="du8sb" data-offset-key="71g6k-0-0"><div data-offset-key="71g6k-0-0"><span data-offset-key="71g6k-0-0"><span data-text="true" style="font-size: 16px;"><em>Please note: It may take&#xA0;</em></span></span><span data-offset-key="71g6k-0-1"><span data-text="true" style="font-size: 16px;"><em>3-5 business days to receive the tracking information</em></span></span><span data-offset-key="71g6k-0-2"><span data-text="true" style="font-size: 16px;"><em>.</em></span></span></div></div><div data-block="true" data-editor="du8sb" data-offset-key="a386o-0-0"><div data-offset-key="a386o-0-0"><span data-offset-key="a386o-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="du8sb" data-offset-key="atug6-0-0"><div data-offset-key="atug6-0-0"><span data-offset-key="atug6-0-0"><span data-text="true" style="font-size: 16px;">Business days are Monday&#x2013;Friday, excluding U.S. federal holidays. Orders shipping to Hawaii may require additional delivery time.</span></span></div></div><div data-block="true" data-editor="du8sb" data-offset-key="f0gtq-0-0"><div data-offset-key="f0gtq-0-0"><span data-offset-key="f0gtq-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="du8sb" data-offset-key="cro9n-0-0"><div data-offset-key="cro9n-0-0"><span data-offset-key="cro9n-0-0"><span data-text="true" style="font-size: 16px;">*Business days are Monday-Friday, excluding federal holidays within the United States. Orders placed after the cutoff time are processed and shipped the next business day.</span></span></div></div>

Your Order

Why was my order cancelled?

When will my order start processing?

Order arrived damaged / order missing items

Can I edit / change my order?

Can I cancel my order

How do I track my order?